Manage internal communications and virtual collaboration for large project teams within the Department of Homeland Security, including The Federal Emergency Management Agency (FEMA) and the Transportation Security Administration (TSA).
Integrate and train peers on new media and technology tools (including: microblogging, electronic invitations, cloud computing, and online work portals) into effective outreach strategies.
Design and create complex conceptual graphics for proposals and white papers, including infographics, templates, banners, and original logos on tight deadlines for nationwide meetings and multi-agency projects.

Homeland Security Information Network (HSIN) • proposal writing • tech editing • project management • Microsoft SharePoint management • infographics • template design • brochures • posters • banners • #FEMA #TSA #DHS #smem #hsem #gov20

Managed the network and membership interactions for an online community of more than 300 members using an innovative Drupal-based platform combined with a proprietary database of over 500,000 contacts.
Developed new web content and training materials for the online community while providing ongoing training and technical support for the members.
Created unique social media presence by implementing outreach and awareness strategies for multiple projects, including Twitter identities, new applications for Facebook, Facebook fan pages, blogs, and websites.
Designed print and web-based materials for high profile briefing papers and presentations for Congressional testimonies and executive policy-making meetings.

GlobalGiving (2008 – 2009)

Implemented a comprehensive strategy to coordinate and support a community of more than 500 project leaders worldwide.
Improved communities’ online performance from 30 percent to 95 percent in six months.
Increased organizational efficiency by improving web-based portals and consolidating databases.

Increased awareness within the general U.S. public of compassionate responses to terrorism through online outreach by tripling the organization’s contact database.
Transformed website to improve funding opportunities and increased traffic by 150 percent.
Coordinated and amplified a nationwide town-hall forum series on citizen diplomacy using web-based technologies such as blogs, videos, web updates, and email newsletters.

Served as executive editor for www.PLANetWIRE.org, increasing the target audience more than 200 percent and expanding the website’s capabilities to include a photo library and spokesperson database.
Helped create an online media tracking service for journalists (www.PUSHJournal.org) that provides full-text articles as part of an exclusive agreement with LexisNexis.
Managed almost 20 campaign-specific websites simultaneously.
Trained hundreds of people in strategic communications in the U.S., India, and Zambia.